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Server name now appears in transaction details
Reference: PBI 370306 Compliance Impacts: This item is not a compliance or regulatory issue. Documentation Impacts: No documentation impact
Summary/Issue: The DocPrep Support Tool now displays the server name in the last event of the transaction details for a specific transaction. This allows users to identify the server experiencing issue or outages for escalation to the ASM group. See the following example below: Incident: INC0033030 (CREATED): [SEV: 2 - Urgent] DocPrep/PROD Description: At 11:19AM CDT the BP01 server was deemed to still be failing loans and was removed from the active pool of LP tier servers.

Server name now appears in transaction details

Reference: PBI 370306
Compliance Impacts: This item is not a compliance or regulatory issue.
Documentation Impacts: No documentation impact

Summary/Issue: The DocPrep Support Tool now displays the server name in the last event of the transaction details for a specific transaction. This allows users to identify the server experiencing issue or outages for escalation to the ASM group. See the following example below:

Incident: INC0033030 (CREATED): [SEV: 2 - Urgent] DocPrep/PROD
Description: At 11:19AM CDT the BP01 server was deemed to still be failing loans and was removed from the active pool of LP tier servers.